Healevations

AquaCure® Model AC50

$2,499

The AquaCures (both models) can generate up to 50 liters per hour (lph) of mixed hydrogen and oxygen gases.  This is about 830 mL/m of 66% hydrogen and 33% oxygen…

This specific mixture of gasses has MANY trade names like Brown’s Gas and HHO.
For the purpose of AquaCure we’ll call this gaseous mixture HydrOxy.

Why would you want HydrOxy in your life?
Why is HydrOxy better than pure hydrogen?

Why would you want the AquaCure over all the ‘other’ hydrogen for health options in the marketplace?  People who do the research and comparison have no problem seeing that the AquaCure surpasses all other options for practical and therapeutic use… And is less costly than many options that do not have the same safety or functional features.

The AquaCure is LOADED with SAFETY features (see below).

The AquaCure can be used continuously with minimal maintenance
(just add pure water as needed and rinse it about once every 100 hours).

The AquaCure does not have (yet) the polished good looks that many ‘other’ hydrogen for health products do.
The AquaCure ‘looks commercial’ because it is built to worldwide industrial and safety standards.  We focused our attention on achieving safety, functionality, effectiveness, user-friendlyness and durability while keeping the cost as low as possible.

Also, this ‘sales page’ was written by the inventor (George Wiseman), so it isn’t polished like ‘competitors’ websites… but you’ll get the raw, honest truth.  George Wiseman is an inventor that has 30+ years experience building the world’s most practical, safe and optimized electrolyzers.

For LEGAL REASONS we need to state up front that the AquaCure is NOT yet defined as a MEDICAL DEVICE and therefore we cannot legally recommend it for human use.
‘Legal’ uses would be for plants, fish, birds and other mammals.

Hundreds of scientific studies have proven that it is safe for plants and animals to use for drinking and breathing.  Current studies are proving that humans are having all the same benefits proven on Plants and Animals but until we get medical certification we cannot (for legal reasons) recommend it for human use.
Note: A study of all the studies (including on humans) shows NO negative side effects of hydrogen, only positive benefits.  See our full Medical Disclaimer:

 

POWER REQUIREMENTS
The AquaCure is 110-125 VAC 60 Hz (North American standard)

IF you want a version compatible with 220-240 VAC 50 Hz,
STATE THAT IN YOUR ORDER COMMENTS, as you check out.
We have the ‘240 VAC version’ in stock but this sales page doesn’t yet have that ‘feature’ as an option, so just state that you want the 240 VAC version in your order comments and the mail room will get the correct version to you.

Note that the 220-240 VAC version has a mechanical timer switch (see pictures) instead of an electronic switch because that’s the ONLY version of timer we can acquire in North America that is compatible with 220-240 VAC.  The timer switch does have a ‘continuous’ option.  It will work fine, as is, and you can trade it out for a local timer switch (if you wish) once you receive your AquaCure.

 

ONLINE RESOURCES
AquaCure comes with access privileges to an online AquaCure Resources (coming soon), which will give you instruction videos, tips, options and (quite frankly) anything we can think of to enhance your user experience.  The online Resources are updated as needed to assure that you will always have access to the most recent information.

 

LIFETIME WARRANTY
Warranty includes parts, labor and shipping if issue is manufacturer related.  We’ve been in business since 1984 and expect to be in business at least another 20 years.

If Warranty is invalid (because of resale or user abuse), we will still repair any issues for lifetime if purchaser pays for parts, labor and shipping.

100% SATISFACTION GUARANTEE: We can’t guarantee any particular result because every body is different.

However, because we are SO CERTAIN you’ll be happy with this machine, we have a 100% no questions asked one YEAR money back satisfaction guarantee (from the date you receive the machine).

You don’t need to state a reason if you want to return the machine (even after used for 12 months), just ask for an RMA number and instructions to properly send it back and (once we receive the machine) we’ll refund your purchase price (shipping, taxes and duty costs not refunded).

We’ve been in continuous business since 1984 and our business reputation is impeccable.  Our customers come first!

We reserve the right to discount the refund to cover any customer related damage.  (normal wear and tear is expected and will not be discounted).
Adequately package and insure when shipping to cover potential shipping damage.

 

CONTINOUS OPERATION
AquaCure is able to operate continuously without over-heating.  Some electrolyzers ‘out there’ can only operate for a short time (often less than an hour) without having to be shut off to cool down.  The AquaCure is designed to operate 24/7 and doesn’t even need to be shut off when refilling with water.

The AquaCure keeps it’s operating temperature below 39°C to lessen lye loss (from moisture in the gas) and increase generator lifespan.

 

LOW LIQUID LEVEL SHUTOFF
AquaCure has a low water level switch to automatically shut off the machine if the liquid level gets low.

Running ANY electrolyzer out of water can cause electrode degradation, internal over-heating and explosions that could lead to damage and harm.
Most electrolyzer manufacturers don’t mention this issue because they do NOT have low liquid level shutoff.
They depend on you to visually check the liquid level frequently to prevent damage to the machine.

AquaCure shuts off the gas production when liquid level gets low, so no danger condition can exist.  AquaCure also has a low level alarm and indicator light, so there is no question when the liquid is low.  This feature even makes the AquaCure usable by the blind.

Low level control also allows the AquaCure to be used as an oxygen source for Mammals needing a bit of additional oxygen…
… with the additional benefit of getting hydrogen (something an oxygen concentrator or bottled oxygen can’t do).

Liquid level control is REQUIRED in applications where the electrolyzer is going to operate unattended for long periods of time; for examples:

  1. When needing extra oxygen all night (also gives hydrogen and ExW).
  2. Using HydrOxy to continuously bubble water for hydroponics / aquaponics.
  3. Automatically feeding HydrOxy to a furnace for combustion enhancement.
  4. Creating ‘NEW WATER’.  New Water is water that’s had its memory entirely erased and the things that you can do with it (like programming for health and transmutation) are astounding!

 

HIGH LIQUID LEVEL SHUTOFF
The AquaCure Model AC50 has a high water level switch to automatically shut off the machine if the liquid level gets high.

If electrolyzers get over-filled they can spit lye out into your breathing gas or drinking water.  Also the high level sensor allows for future upgrade to automatic water fill.

Over-filling can be caused by a failed anti-backfill system (check valves fail), so the high liquid level shutoff is also an important backup safety feature.

 

ADJUSTABLE GAS PRODUCTION
The AquaCure AC50 allows people to easily and accurately VARY the gas output. This functionality is VITAL FOR SAFETY when making and inhaling optimized hydrogen mixtures.
Most ‘other’ electrolyzers ‘out there’ do not have this essential feature.

The AquaCure model EA-H160 could safely vary its gas production, but its system (using a restriction valve) was clumsy for health purposes because it was ‘inconvenient’ to accurately measure the gas output.  

The AquaCure model AC50 made gas volume adjustment convenient and accurate with electronic buttons and display so that a person can KNOW EXACTLY how much HydrOxy is being produced… And this is VITAL, not only for safety but to individually optimize the effectiveness of all the HydrOxy protocols.

HydrOxy is 100% NON-toxic.  There is nothing in the gas that is toxic.  It could literally be breathed 100%… Except…

The problem, (that everyone else is scared to tell you for fear you won’t buy their machine) is that hydrogen (when mixed with oxygen)  is the world’s most explosive gas…
And you do NOT (I’m assuming) want an explosion in your lungs!

WE WANT YOU TO BE SAFE!  So we tell you the hard truths no one else will AND we design the AquaCure to be SAFE.

Mixtures of air that contain MORE than 4% hydrogen are potentially EXPLOSIVE.  So the SAFETY SOLUTION is to prevent breathing a mixture that contains more than 4% hydrogen

…The AquaCure AC50 is specifically DESIGNED to help you prevent breathing a gas mixture that contains more than 4% hydrogen.

Breathing some hydrogen has been proven beneficial in hundreds of scientific studies, the studies are usually done at 2% hydrogen in air; for safeties sake; and at 2% there is still a full therapeutic health benefit with NO negative side effects.
There is NO practical need to exceed 2% hydrogen in the inhaled breath.  Once the blood is saturated, you exhale almost as much as you inhale (the body just ejects the excess).

MOST other Hydrogen for Health options out there do NOT have gas volume adjustability and usually just limit gas production to less than 18 liters per hour, to prevent dangerous condition in most adults of 170+ lbs…

But ‘fixed gas production’ doesn’t address the issue that smaller adults and children (even infants) could also benefit from hydrogen supplementation and need FAR LESS hydrogen (for safety).  They breath less air, so the hydrogen volume needs to be correspondently reduced!

The AquaCure Model AC50 can have FULL GAS PRODUCTION (50 lph) for all other applications / protocols AND then the gas production can easily and appropriately be reduced to keep the mixture breathed ‘non-explosive’ for any sized ‘mammal’.

 

VARIABLE FREQUENCY
One thing that current medical science is ‘re-discovering’ is that frequencies matter.
So for those people who understand what frequencies will help their ailments, we’ve added the (electronically controlled) ability to ‘impress’ frequencies onto the HydrOxy.

 

ANTI-BACKFILL
The AquaCure has an advanced ‘anti-backfill’ feature, that reliably prevents the water in the Humidifier and Drinking Water Bubbler from ‘back-feeding’ (getting sucked back) into the electrolyzer upon shutdown.
Many electrolyzers do not have this feature and/or the ‘feature’ isn’t reliable.

Backfilling isn’t ordinarily a ‘big problem’ in itself…
EXCEPT it can cause the AquaCure to be over-filled, resulting in lye ejection.

 

EXTRA RESERVOIR
We’ve added a ‘reserve’ tank to the machine, so it can operate for hours longer between ‘refills’.  This is needed when using the AquaCure for applications requiring continuous use.  At 100% gas production the AquaCure AC50 can go 10 hours on a fill; if ‘breathing’ at 40% production, the AquaCure AC50 can operate over 24 hours on a fill.

TOWER CAP pre-scrubber 
The main purpose of the Tower Cap is to prevent lye from leaving the AquaCure.  It is ‘tall enough’ that the lye mist tends to settle out and (mostly) pure gas comes out of the top of the Tower Cap.
The Tower Cap also allows you to see if you have foaming, prevents ‘plugging’ and reduces maintenance.  We’ve been using this ‘tower technology’ since 2007, based on research we did in 1996.

HUMIDIFIER (lye scrubber)
The function of the Humidifier is to filter out any residue of lye (NaOH) that comes out of the machine with the gas.  It normally does a really good job.  If there is not enough liquid or if it isn’t changed often enough, this function becomes compromised.

HOUR-METER
Even though we’ve designed the AquaCure for a 20+ year service life, all equipment needs some maintenance.  So we’ve included an hour-meter to make it easy to know when to do the maintenance rinsing, (about every 100 hours of 100% use).
The meter is designed to give a ‘true use’ reading, so if (for example) you are using your AquaCure at 25% gas production, the meter will ‘slow down’ by 75%; thus when it finally reads 100 hours, it will be ‘as if’ it was 100 of 100% hours, even if it took 400 ‘actual’ hours to reach that reading (because you were running at 25%).

 

ADEQUATE GAS VOLUME 
AquaCure Gas Volume is sufficient (~ 50 LPH) to ‘charge’ water quickly and supports the 4 treatment protocols (plus the potential of NEW water).

You Can:
1. Bubble (infuse the water with HydrOxy) for healthful drinking and for feeding to plants and animals.  Can also be used to enhance hydroponics, aquaponics, fish growth, etc.

2. Bubble (infuse the water with HydrOxy) for topical treatment of skin issues and wounds.  Also bubble foot bath or bath water for full body treatment.

3. Bag limbs to use HydrOxy gas for external treatment of skin, wounds and various pain relief (like arthritis and carpel tunnel).

4. Direct BREATHING (inhalation) of HydrOxy gas (hydrogen / oxygen mixture), to efficiently put the hydrogen directly into the blood for fast, efficient whole body hydration.

5. There are ‘developing application’ protocols that use ‘NEW WATER’ that is generated by collecting the condensation of the HydrOxy flame.  The AquaCure is designed to ‘make’ New Water (using the correct attachments).  More on that subject will be introduced later; just note that the AquaCure is ALREADY DESIGNED for astonishing attachments to come.

 

TIMER/ON/OFF SWITCH
AquaCure has a timer switch, for convenience and efficiency.  Treatments can be easily timed so no gas is produced beyond timing needed.  It shuts itself off when you are finished.
The timer switch also has a ‘continuous’ setting, so that HydrOxy can be produced for extended times (until the low liquid level sensor shuts it off).

 

MASTER SHUTOFF SWITCH
This switch completely shuts off power to the AquaCure.  Most other electrolyzers only shut off the ‘power’ wire (like the timer switch would), leaving the neutral wire connected to the Grid.  For safety, we shut off BOTH the power and neutral wires.

AquaCure has long life, reliable electrical and electronic components and electrolyzer chamber.  Do NOT assume that because it ‘looks’ like a China VING, that it is a VING.  It is significantly upgraded (at a cost several times higher than the VING retail).

 

SAFETY CERTIFIED
AquaCure is built to CE safety standards, which I’ve then UPGRADED to pass CSA/UL and Australian safety standards.
Some manufacturers try to bypass this (expensive) certification by claiming that all components used are safety certified and while this is good (if true and includes the electrolyzer chamber too), it does NOT mean that the MACHINE as a whole is built to safety standards.

There’s no USA law that states any machine needs to be safety certified to be sold, but many business insurance plans require ALL equipment used in a building be safety certified.
If there is a fire, etc. and there is a SINGLE piece of uncertified equipment in the building (even a light switch that did not cause the fire), their insurance becomes invalid, even if they had properly kept up their payments.

Besides, wouldn’t YOU feel more secure using equipment that has been completely and independently inspected, tested and SAFETY certified to rigorous industry agreed standards?

In addition to all the above, we do our OWN multi-step testing on every single AquaCure machine manufactured, so there is NO QUESTION that it will perform perfectly for you.

I just want the best for all.  I want to help people be healthy.  It doesn’t matter to me if I achieve it or someone else does.
If someone else makes a better machine than I can, beats my retail price and provides as good or better service; I swear I’ll stop making mine and recommend everyone to the better machine.

At the moment I believe I’m doing the best toward the goal of helping people be as healthy as possible…
And I will NOT (as many others do) compromise SAFETY for lower cost, even if a higher price costs me sales.  My customer’s well being is more important than money.

OVER-PRESSURE SAFETY
AquaCure model AC50 has a 2 psi electrical shutoff AND a 3 psi over-pressure gas relief.

These are IMPORTANT safety factors because when water is turned into gas, it expands and  ‘wants to’ take up 1800 times more space.  If confined to a specific volume, (enclosed container without release) the internal pressure rises until the machine bursts and/or explodes.

Since the HydrOxy is used as created, on-demand, (never stored) there should never be a case where the pressure would rise too high…

BUT what if the gas output hose gets trapped (like pinched under a chair leg, as happened to me) or gets kinked under a pillow as someone sleeps…

Further, over-pressure control (along with an appropriate torch and backfire filter) then allows the HydrOxy to be safely used to fuel a torch; a nice additional useful feature to have.

NOTE: The original basic chassis (VING) comes from China with 15-20 psi operating pressure, which is (in my opinion) absolutely DANGEROUS!
In addition, it’s mechanical pressure relief is set at 40 psi.  It’s so dangerous I wouldn’t even use it for its original purpose (acrylic polishing).
I’ve tried to tell the Chinese this but they arrogantly believe no one can ‘improve’ on their design…

Because of my DECADES of research and experience with HydrOxy, I KNOW HydrOxy is MUCH MORE explosive as its pressure rises.
At ambient pressure, a pop bottle can contain a HydrOxy explosion.  As the pressure rises, the explosion is logarithmically more powerful and at 20 psi, it’s like holding an M80 firecracker.  At 40 psi it’ll split apart a metal container.

Thus multiple and redundant over-pressure controls are important SAFETY features!

So I’ve changed the VING pressure switch to MY safety standard of ~ 2 psi, which I can do because, when combined with my other technologies, I solve all the issues that require the Asians use up to 20 psi.  I do this for YOUR safety!… And my peace of mind.

 

BENIGN ELECTROLYTE
AquaCure uses a lightly caustic electrolyte mixture designed to achieve practical efficiency with minimal foaming and to promote long internal plate life.
(about 3 ounces (85 grams) of lye in about a quart (1 liter) of water).
This mixture IS technically caustic but can be safely used if appropriate care is taken.  It’s about as caustic as strong dish soap.

HydrOxy is BIG in Asia largely because of the COST to build the machines in America.  For example, this company has made HydrOxy machines since 1964 and their machines do NOT have the same safety standards as the AquaCure design.  To implement ALL my safety features, I estimate they’d need to retail their machine in the $5000.00 range.

I went to Asia and imported a ‘basic’ reasonable quality electrolyzer (known as the VING) to use as the AquaCure ‘chassis’.  Frankly because they can retail at 10% of my American manufacturing cost…
I then tear it completely apart and upgrade it with all the safety standards on this page (Standards I’ve learned from building and selling thousands of practical, efficient and innovative electrolyzers since 1984)…  It takes several hours and hundreds of dollars in parts to upgrade;
and this allows me to sell a NEW SAFER, high quality machine (which I re-name AquaCure) at $2,499.

This reasonably priced AquaCure is a ‘game-changer’ because now most people can actually afford to use the amazing HydrOxy gas safely in their own home.

 

Don’t know if your have Chlorine or Chloramines….? Send us your Zip Code & we’ll check and see what your Municipal Water Treatment Facility reporting.

– Email us: [email protected] Live Chat or Call Us @ 1-888-471-4325

Alternatively, if you prefer to research yourself, visit the website of your Municipal Water Provider and review their Annual Water Quality Report (also called Consumer Confidence Report in some cases). When Chloramine is used instead of Free Chlorine, they’ll list the Disinfectant on the report as “Chloramines”, “MonoChloramine”, “Total Chlorine” or “Combined Chlorine”. If you can’t find the information regarding whether Chlorine or Chloramine is added to the water as a disinfectant, you can give the Municipal Plant a call to confirm. Of course, we’d be happy to do this for you as as well, simply provide us your zip code and we’ll do the rest!

How does an infrared sauna work?

The idea behind infrared therapy is to heat your body directly with infrared heat. In a traditional sauna you are just sitting in a hot room, 180-220 degrees. In an infrared sauna, the infrared is heating your body directly and 20% of the heat is heating the air. The idea is to increase thermal energy in the body so you want the infrared on your front core and your back core.

The infrared heat increases thermal energy and temporarily stimulates your lymphatic system, immune system and your cardiovascular system. Your bodies response to that is to sweat profusely.

In addition to the infrared heat triggering a profuse sweat, the water in our body also resonate with far infrared heat and this also helps with the detoxification process.

With this in mind, you now understand why we stress the importance of both front and back wall heaters in an infrared sauna. If you do not have front heaters in your sauna, you will not raise your core body temperature as well and you will not receive as much of the desired effect. All of our Clearlight Infrared Sauna™ models have heaters all around you… on your front, back, sides, legs and feet.

 

What are the benefits of a cedar sauna?

The traditional sauna has been made predominately from close grain cedar for many obvious reasons:

1) Cedar wood is soft wood that resists the cracking and splitting caused by the heating up and cooling down in the sauna. No sauna wood lasts longer than cedarwood.

2) Cedar wood contains aromatic oils that are known for their healing and cleansing properties to aid detoxification during the sauna. Cedarwood can also help disperse excess fluids throughout the body.

3) Cedar wood is naturally anti-fungal and anti-bacterial owing to the unique properties of the cedar oil. This is especially important in the sauna where bodies, moisture and heat combine to make the environment perfect for molds and bacteria.

4) Cedar wood is one of the most beautiful woods available ranging from a very light honey to a deep walnut shade.

5) Cedar wood smells good and gives you a true experience. “Non-aromatic” cedar is used in sauna construction and the cedar scent is very subtle and satisfying to the senses.

6) Cedar wood can be easily sanded inside the sauna to remove any stains caused by perspiration and to bring back the fresh cedar smell.

7) There is a lot of misinformation about cedar wood on the internet. The Environmental Protection Agency (EPA) put it best in their September, 1993 report:

“EPA believes it is unnecessary to regulate these products because they pose little or no risk to human health or the environment…EPA is not aware of any evidence of injury to human health or the environment due to their use.”

Cedar is non-toxic according to the Regulatory Information for Cedar from the Environmental Protection Agency(EPA) and World Health Organization(WHO). Click Here for the report.

See the following report from an independent testing lab regarding Western Red Cedar and toxicity. Click here for the report.

Please note that an extremely small percentage of the population cannot tolerate the smell of cedar wood. These people have multiple chemical sensitivities(MCS). These people cannot as a rule tolerate any aromatic oils, perfumes, shampoos or herbs. We recommend our North American Basswood Saunas for these people.

 

What are the benefits of a basswood sauna?

North American Basswood is a “white” wood with a yellow to whitish color. Basswood has a very dense cellular structure making it stronger, more stable and sweat resistant. It is also resistant to cracking and splitting.

Basswood is also considered hypoallergenic. It has almost no odor and is one of the only woods not considered a “sensitizer” for people with Multiple Chemical Sensitivities.

 

How long is the warranty on my Jacuzzi infrared sauna?

We take pride in being one of the few companies that provides you with a limited lifetime warranty for residential use on the entire sauna – heaters, wood, controls and electrical. Your sauna is built in a modular fashion so replacing parts is easy. We only use the highest quality materials in each Clearlight Infrared Sauna™ model to minimize the possibility of warranty issues. Very few infrared sauna companies offer this type of complete lifetime warranty.

For commercial use, we offer a complete 5 year warranty on the entire sauna.

 

Will I need to hire an electrician?

Standard household electrical outlets are 120 volts. Most are rated at 15 amps and some, like bathrooms or kitchens, may be rated at 20 amps.

Clearlight Infrared Sauna™ models run on either 120v or 240v depending on the sauna model and the size of the sauna. Please review the specification for the model you are interested in to see the electrical requirement or contact a Jacuzzi® Sauna specialist at 800.798.1779.

Many of our sauna models will plug into any standard household outlet. Many models require you to hire an electrician to install the proper electrical circuit.

 

What is the optimum infrared wavelengths of an infrared sauna?

The infrared wavelengths of a far infrared heater is determined by the surface temperature of the heater itself. The lower the surface temperature of the heater, the longer the infrared wave and the more beneficial the infrared heat will be.

Our large True Wave™ far infrared heaters run at an optimal 180-200°F surface temperature producing exceptional quality far infrared heat. This means our heaters produce the majority of the infrared heat in the vital wave range of 6 to 12 microns with a good portion of wavelengths at 9.4 microns, the optimal absorption range of far infrared by the human body.

Only our True Wave™ heaters combine the high infrared output of ceramic with long wave carbon infrared heat to produce the most effective infrared heaters available. You can only find this combination in Jacuzzi® infrared saunas!

Our True Wave™ Full Spectrum infrared heaters are powerful 500 watt heaters that produce near, mid and far infrared. Adding in full spectrum therapy to your Clearlight Sauna® will enhance the benefits if our far infrared heaters. You will get more benefit faster in a full spectrum infrared sauna.

For more detailed information about our heaters and why they produce exceptional far infrared heat, please click here.

 

Do you just sell your True Wave™ infrared heaters individually?

Absolutely. We have designed an infrared heater kit and control system so you can install our True Wave™ heaters in your already existing sauna or one you are building yourself. You can even install these in that small room you’ve always wanted to convert into a sauna.

The heater package consists of enough heaters for your designated space, digital keypad control and power supply, all necessary cables, cedar wood, lights and accessories. Just give us a call at 800.798.1779 x 850. We are happy to spec out a far infrared heater system that will work for your space. You can also click here for more information on our heater kits and submit your room dimensions for a quote.

 

Is infrared heat safe?

Infrared heat is completely safe and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life.

The human body gives off and receives infrared in the far infrared band. When a mother rubs a babies stomach to relieve pain, it is the infrared heat from her hand that is causing the healing effect. We have tuned our True Wave™ heaters to give off far infrared in this same range for maximum absorption by your body and for maximum therapeutic benefits.

 

Can I put my Jacuzzi® infrared sauna outside?

Yes, all Clearlight Infrared Sauna™ Models can be used outside with our optional water proof cover. Because we use high-pressure bindings and precision hand craftsmanship, our sauna cabinetry can endure outdoor humidity and dryness as long as you protect it with our waterproof cover.

Infrared saunas are designed to heat the human body, not the air. Only about 20% of the heat from our heaters goes to heat the air. Because of this, if you live in a place where the temperature gets below 40° F, we don’t recommend putting the sauna outside. It will take much longer for the cabin to warm up and it will not get as hot. Please consult one of our infrared sauna specialists for more information about putting your sauna outside.

 

How is my Jacuzzi® infrared sauna shipped?

Your new Jacuzzi® infrared sauna™ will generally arrive in your state within 7-10 days from the date it leaves our warehouse in Northern California. As part of our commitment to exceptional customer service, we ship every Clearlight Infrared Sauna model with a few higher levels of service.

First, our freight carrier will call to schedule an appointment to deliver your sauna. There is no worry that your sauna will arrive unexpectedly.

Second, your sauna will be delivered on a truck with a lift gate to ensure that any possibility of freight damage is minimized.

Third, the delivery driver will move your sauna off of the truck with a pallet jack and move it as far as they can roll it.

At this point, just open up the boxes and move the wall panels into place. Setup time for all of our Clearlight Sauna® models is about 45-90 minutes depending on the size and the model.

Installation service is available. If you need your sauna delivered into your house or up or down stairs, please just give us a call.

 

Can I receive constant infrared heat from my Jacuzzi® sauna?

Yes. The ideal way to use any infrared sauna is to have the infrared heaters on the entire time producing the optimal infrared heat you desire.

Infrared heat is most effective at lower temperatures as sweat oils secrete at lower temperatures and this sweat is different than water sweat. Your Clearlight Infrared Sauna™ is designed to heat your body more so than to heat the cabin (about 80% of the heat heats your body and 20% of the heat heats the sauna cabin). The following is our recommendation for use of your sauna:

1) Turn your sauna on and warm it up for about 10-15 minutes. The True Wave™ heaters in your sauna will reach their optimal operating temperature in this amount of time.

2) After this short warm up time, get in the sauna and turn the thermostat up very high to ensure the heaters stay on continuously during your session. Generally, your infrared sauna session will range in temperature between 100 – 125°F.

3) Sit back and enjoy your sauna session. Since the key to infrared therapy is heating your body core, you will find that you sweat more sitting up in the sauna with your back lined up with the back wall heaters heating your body core from the back. This positions you in such a way that the front wall heaters will be heating your front body core.

4) During your session the temperature will slowly climb inside the sauna cabin. Remember, your Clearlight Infrared Sauna is heating your body more so than heating the air.

5) Stay Well Hydrated. We emphasize this because it is essential to stay well hydrated when using your sauna. It is estimated that 70% of people are dehydrated. When you are dehydrated, your body holds on to water and will not allow you to sweat very much. It is recommended to drink water before you get in the sauna and bring a quart of water into the sauna with you and drink it during your session.

Don’t be fooled by other manufacturers that offer constant infrared heat by reducing the output of their heaters. At the reduced output you are not receiving optimal infrared heat.

 

How do I maintain my Jacuzzi® infrared sauna?

Jacuzzi® infrared saunas require very little cleaning, and there are no regular maintenance tasks or parts to replace. Infrared saunas provide dry heat; the only moisture produced is from your own perspiration. The enclosed cabins keep out dust and dirt. The ceramic compound in our True Wave heaters naturally produces a lot of negative ions that help purify the air. Treat the exterior like any piece of fine furniture. You can wipe the interior down with a sauna cleaner that we offer one or you can make your own.

• Use towels on the bench and underneath your feet.
• If you notice excess moisture after a session, you can wipe off any excess perspiration or crack the door or roof vent and keep the sauna running for a few minutes.
• If needed, you can wipe your sauna down occasionally. Use a moist towel – don’t spray directly onto the heater panels. Use our sauna cleaner or make your own: A few drops of a high quality essential oil in water (examples are Tea Tree, Eucalyptus, Arborvitae, Lavender, Lemon – your choice); a solution of 1T baking soda in a gallon of water. For Basswood models, you can use a weak solution of hydrogen peroxide or Tea Tree oil in water.
• For locations with high use such as clinics and spas, we offer a No VOC varnish to use inside the sauna and waterproof bench pads.
• Use your vaccum hand attachment if you want to clean dust or debris from your sauna.
• Perspiration stains don’t affect your sauna’s performance. If you eventually get perspiration stains that you would like to remove it’s easily done by lightly sanding.

 

For more information or questions, please contact us!

SAUNA SHIPPING & RETURN POLICY

Shipping Policy

Our goal is to make your infrared sauna buying experience simple, efficient and easy and our promise is to ensure your total satisfaction. Shipping damage claims are rare, but they do happen. In the event of shipping damage, we will promptly replace or fix the damage to your satisfaction. Should you need to return an item to us, please note our Cancellation and Return Policy below:

Visible Loss or Damage

Any external evidence of loss or damage that occurred during transit is considered visible loss or damage and should be noted on the delivery receipt and signed by the carrier’s agent (driver).

Concealed Loss or Damage

Any damage that occurred during transit that was not visible at the time of delivery is considered concealed loss or damage. Due to rough handling in transit, it is possible to damage the contents of the boxes without damaging the boxes.  If such a situation occurs it is important to contact us immediately for instructions on how to handle the claim. If a claim is to be filed it is important to save the packaging that the damaged merchandise arrived in. You must open all received boxes and inspect products for concealed damage within 5 business days of delivery.

Most likely the driver will not be able to wait while you open the boxes.  If that is the case, please note, “Possible Concealed Damage” on the delivery receipt.

Receiving Your Shipment

When receiving your shipment it is important to do the following:

1. Your shipment may consist of a number of individual boxes placed on a single pallet. The pallet will need to be separated to be unloaded. Your sauna will be shipped with lift gate service with a scheduled appointment for delivery. The driver will move your sauna off of the truck.

2. Check the shipment for any visible damage to containers. If the boxes are dented, crushed, scratched, punctured, or cut it is very important to mark this on the bill of lading. If there is a possibility of damage it may be necessary to open the box and mark the actual damage on the bill of lading. It is important to be specific.

3. Boxes that have been dropped may not show obvious signs of external damage. You may want to open these specific boxes before the driver leaves to ensure that the contents do not have concealed damage. The driver may refuse to allow you the time to open specific boxes.  If this is the case, please note, “Possible Concealed Damage” on the delivery receipt.  Open the boxes as soon as possible, but not later than 5 days after the delivery, to inspect for damage.

Refusing a Freight Shipment & Freight Carrier Fees

If the shipment is damaged and unusable, it may be necessary to refuse part or all of the order. Call the service department at 800-798-1779 option “2” before refusing any shipment.

Please note that any additional freight carrier’s fees such as re-delivery are the responsibility of the customer unless otherwise noted on your order.  Liftgate service and delivery notification are standard with all orders. If additional services are requested by you and billed to us, all such fees shall then be re-billed to your credit card. If the freight carrier is unable to deliver the freight due to problems with contacting you or setting up delivery appointments, storage fees may be assessed by the carrier. In such cases, all storage fees are the responsibility of the customer and shall be billed to your credit card.

 

CANCELLATION AND RETURN POLICY

1. If an order is canceled prior to shipment, payment will be refunded and subject to a processing fee of up to 3%. Note that we consider your product to be “shipped” when a Bill of Lading and tracking number have been generated for a freight carrier. After products are considered shipped, cancellations are treated as returns as described on our Shipping Policy. 

2. All returns require a Return Merchandise Authorization (RMA) from our Customer Service Department. Please call 1-888-471-HEAL to obtain an RMA. No returns will be accepted or any credit granted without an RMA. To receive a credit or replacement unit, we must first have a chance to receive and completely inspect your return.

3. Per our “30 Day Risk-Free Return Policy” on all Infrared Saunas, returns will be accepted within 30 business days of product receipt. Per our "90 Day Risk-Free Return Policy" on all water quality products, returns will be accepted within 90 business days of product receipt.

Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in “new” or “like new” condition, in undamaged original manufacturer’s packaging, and with all original product manuals. After the product is received, inspected and verified to be in “like new” condition, a full refund will be provided on the product purchase price minus any original shipping charges and minus a 25% restocking charge. For products sold with a “Free Shipping Promotion”, the actual freight cost to originally ship the product will be deducted from your refund.

4. If you refuse an item delivered by a commercial shipping company for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described in Section 3 above shall be applied.

5. Most products come with a manufacturer’s warranty which is located in/on their packaging or in their documentation. We do not provide any warranty over and above the manufacturer’s warranty.

6. Custom orders, private label or non-standard sauna models are non-refundable.

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