Limited Lifetime Warranty
Your Jacuzzi® sauna comes with another exclusive – the Clearlight Infrared® Limited Lifetime Warranty for residential use. Few other companies can offer this type of warranty because no one builds saunas like Clearlight Infrared®.
Clearlight's True Wave™ infrared emitters have an estimated operational life of 30,000 hours. Using your sauna 5 times per week your True Wave™ heaters can last up to 125 years. All of our sauna cabins are both kiln dried and air dried to 7% moisture content then each panel is pressed to ensure a lifetime free from warping or cracking. All electrical components in your Jacuzzi® sauna are manufactured to our exacting standards and once your sauna comes out of production at our factory, it is setup, tested and run for several hours to ensure that it is in top working condition.
In the rare event that you might have an issue with your sauna, our limited lifetime warranty covers the entire sauna – heaters, controls, electrical and wood… even the included audio system. You will never have to worry if anything should go wrong with your Jacuzzi® sauna.
If you are using your sauna in a commercial location, you are still covered under our 5-year warranty.
Download the complete warranty by clicking the following link: Jacuzzi® brand saunas warranty
Register your Jacuzzi® infrared sauna warranty by clicking here: Warranty Registration
"Just a short note to let you know that I am just as thrilled now about my sauna as the day I got it. It’s been a year now since I got my Dream Sauna, and I want to thank you once again for such an exceptional product!!!!!"
Update three years later:
"This is just an update about my Clearlight Premier IS-3 sauna. It’s been 4 years since I purchased my sauna from Clearlight Infrared and I have no complaints at all. The workmanship of this product is amazing. I believe when you say lifetime warranty that it’s a fact. The sauna will outlast me in my lifetime!!!! Thanks once again."
DAJ, Washington, DC
WOOD CARE IN YOUR INFRARED SAUNA
Jacuzzi® saunas are made from the highest quality woods. All structures using wood are susceptible to minor dents, scratches and scuffing. This is normal and will not affect the integrity or operation of your sauna.
Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain and irregularities such as fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna.
Prior to shipping, the wood is inspected for consistency, color and quality. Our saunas are shipped around the globe and can experience slight blemishes, scratches or scuffs in transit. In most cases, these blemishes on the exterior of the sauna can be concealed by using a small amount of furniture polish, oil or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone or sanded. Please avoid any treatment containing benzene or a high concentration of alcohol.